Perhaps you’ve seen the oft-cited study that shows how sales reps spend only a third of their time actually selling, while more than 50 percent is spent between administrative tasks and searching for content. In an increasingly competitive sales environment, reps must make the most of their time. Looking to target SMB accounts? Sales automation can help.Read More
Clayton Christensen, author of The Innovator’s Dilemma, How Will You Measure Your Life?, and other landmark business publications, writes about disruptive innovation. This occurs when smaller companies root a product or service in simple applications at the bottom of a market and relentlessly move up a market, resulting in the displacement of bigger companies. He states that large companies are consistently disrupted by smaller, nimbler, and more aggressive companies that attack a niche—or possibly lower end—of the market.Read More
I started my career in the fast lane of New York, jumping into commercial banking at 18 when a Banking Center Manager came into the store I was cashiering and said, “I see something in you. Do want to work for me?” My inner engine got fired up, I said, “Yes!” and never looked back.
While I didn’t have the skill, experience, or education of those I worked next to, I was determined to outpace their every move. They worked 12 hours, I worked 14. They worked 14, I raised them to 18. It was like high stakes poker. Dry granola found in my desk drawer was frequently coined ‘lunch.’ I took meetings in the car and on the run to ensure there was no downtime. I managed every second of every day, watching my numbers, paying attention to process, and building my reputation—with masses of hours.Read More
You’re probably familiar with the concept of companies outsourcing their IT, human resources, and accounting needs. Outsourcing specific functions can help businesses focus on what they do best, while gaining access to industry experts and, in return, receiving proven processes and experience. But what about outsourced inside sales?Read More
What do Millennials really want? While some sales and marketing managers may have preconceived notions about not only hiring Millennials but also retaining top talent, it’s important to take a look at the facts.
Consider the notion that Millennial employees are oftentimes labeled as unsatisfied, untrustworthy job-hoppers. A Gallup study suggests otherwise. It’s not that they’re entitled; instead, it’s that this generation, which is the most racially and ethnically diverse, often feels indifferent and detached. According to the study, only 29 percent of Millennials feel emotionally and behaviorally connected to their job and company. Only 16 percent are “actively disengaged,” meaning they’re susceptible to burning out.Read More
While most businesses believe that the risks of investing in emerging markets have increased over the past decade, just as many believe that the rewards have also increased, especially in markets that seem to have become saturated with existing customers and competition. In other words, businesses by and large believe that the risk and return ratio of investing in global markets is becoming increasingly favorable.Read More
The AdTech industry is rife with fierce competition and operates at a breakneck pace, but despite this, many companies have succeeded. How have they done it? For starters, many digital media companies have legacy media history, and as such, are movers and shakers. In the evolving industry, success often means going against the grain, and refusing to view perceived or legacy limitations as a barrier.Read More
Reading the news this past week, it was interesting to see that Microsoft is making a move and reorganizing its sales force. While the reports offer a number of possible reasons for this, it’s certainly about Azure becoming the centerpiece of their future. It’s hard to say what will come from such a lofty reorganization, but it’s fair to say all options should be on the table–including an outsourced element.Read More
Sales organizations have an unprecedented amount of data available at their fingertips. While it’s easier than ever to access big data, the data itself can be overwhelming. In fact, 53 percent of sales managers say they feel overwhelmed by the volume of data, and 38 percent admit that they don’t know what to do with data once they get it.Read More
While most organizations build their own highly successful sales teams, it’s consistently a challenge to hire the right people, design the best models, choose the best technology, and implement those changes into your current sales process. Whether you’re building a team from scratch, refining a current sales model, testing a new motion, or revamping a current process to meet modern demands, outsourced teams have the core competency to ramp programs up and down, and scale accordingly with little or no risk to your current internal sales process.Read More