<img height="1" width="1" src="https://www.facebook.com/tr?id=350639735737568&amp;ev=PageView &amp;noscript=1">

How to Reach Out to Sales Partners During a Crisis

The COVID-19 crisis is something we have never seen before, and it is affecting every business across the globe. Operations are far from normal, and in many locations, businesses have closed their doors and asked employees to work from home. 

Your channel partners are being affected as well. Deals that were in the pipeline have paused, stakeholders are in a new work environment (WFH), budgets are now uncertain, and everyone is taking a deep breath, waiting to see what comes next.

With normal business on pause, now is the time to step up channel support and strengthen your partner relationships so we can all weather the crisis.

Read More

Why a Customer Success Team Is Essential During a Crisis

With the COVID-19 pandemic, the entire world has had to change the way it conducts business virtually overnight. Shelter-in-place orders have been issued in states across the U.S., and businesses are encouraging their people to work from home. This is the time when your Customer Success team really needs to step up to reassure customers and keep the revenue coming in.

If you don’t already have a Customer Success team in place, then you should seriously consider creating one. Unlike customer support, which is reactive following a sale, the Customer Success team is proactive, working with customers to understand their business needs and help them to achieve their business goals.

Read More

[Infographic] Driving Impact from Anywhere During COVID-19

Because of the COVID-19 pandemic, MarketStar is pivoting to a work-from-home environment through at least May 4. However, despite the current challenges and uncertain times, we continue to launch new teams without delay (6-8 weeks), including recruiting, training, and equipment delivery. 

In this infographic, we discuss how our sales teams are staying strong and our Sales as a Service® model is built to drive results from anywhere.

Read More

How to Remain Productive During the Coronavirus Pandemic

We are living in unusual times. The COVID-19 viral outbreak is the worst pandemic in 100 years, and it is having a dramatic impact on people and businesses around the globe. 

Here in the United States, events from concerts to the NCAA playoffs have been canceled. Movie theaters and restaurants are either closed or empty. State governments are taking steps to protect citizens from contagion. 

Other businesses are also taking steps to protect their employees and their customers. Businesses are closing their doors and, where practical, are requesting that their employees work remotely. Thanks to technology, we are in a better position to not only deal with the coronavirus pandemic, but also to continue to work and support our customers at the same time.

Read More

How to Design a B2B Sales Team and Optimize Coverage

Times are changing, and so is the way that B2B buyers source new business solutions. This means that you need to rethink your approach to building a sales team. Customers aren’t looking to buy specific products as much as they’re looking for ways to solve business problems. 

As a result, sales territories are fading in favor of selling using vertical market expertise. It’s a buyer’s world, and customers are better educated and want more value and better service, and so building a sales team that can offer better solutions requires a new strategy.

Read More

5 Leading Brands That Rely on Outsourcing for Profits

There has been a change in tone to the word outsourcing. What was once considered a controversial way of doing business is now a seamless blend into the typical buildout of a successful company. The biggest reason? Outsourcing, particularly in relation to the sales process, allows companies to focus on what they do best, and leave the rest to a trusted  outsourced sales partner

Read More

Outsourcing Sales Continues to Rise: What we Learned in 2019

Outsourcing all or part of the B2B sales process is on the rise as more companies realize the power of outsourcing to increase their sales. 

According to the 2019 Marketing Mix Report published by Sagefrog Marketing Group, 63 percent of B2B companies were expected to outsource sales and marketing in 2019. In fact, 67 percent cited increasing sales leads as their top priority for the year, and 35 percent said their top priority was converting leads.

Read More

Trends in B2B Sales Team Structure

The nature of sales is continually changing, and organizations that can spot those changes are the ones that identify new opportunities. In B2B selling, buying habits are evolving, and capitalizing on new B2B sales opportunities means building a sales team that’s structured to address the new B2B customer. Unfortunately, most sales executives have been slow to identify these changes, let alone to react to them. It’s time to take a hard look at your current sales organization and consider building your sales team to meet the needs of today’s B2B buyer.

Read More

Top 7 Women of the Channel You Should be Following

Read More

Why There’s No Finish Line in Today’s Sales Model

Do you think of sales as a sprint or as a marathon? For today’s successful business, you have to be a marathon runner. The sales model has evolved from the old-fashioned quick close to a more substantive, solution-based strategy. Today’s successful sales model is committed to ongoing customer success, so closing the deal is just step one.

Read More